The UPS Store at 14 Monarch Bay Plaza, Dana Point, CA 92629

Contacts

Price level:
Moderately

Address:
14 Monarch Bay Plaza, Dana Point, CA 92629
Get directions

Phone number:
+1 949-481-9253

Website:
monarchbeach-ca-4259.theupsstorelocal.com

Categories:
Establishment   Finance  

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Reviews

• Mark Mark
  ★ ☆ ☆ ☆ ☆
  I'm acquiring a vietnamese domain name and needed to have a document (half English, half vietnamese) notarized. Being a notary myself, I knew that I needed a Jurat which says I swear the contents of the document are true and honest versus a standard acknowledgement notary which verifies my signature. I entered the UPS store to a very grumpy old lady, named Abba Ko (store manager). I told her I needed a notary and she asked for my ID and told me to sign the document. There is no place to sign the document so I told her I was looking for a Jurat and not an Acknowledgment. She must have felt threatened by this because she immediately told me it couldn't be done. Now I felt like I had to go on the defensive and educate her on proper notary policy. I went to my car, got the correct forms and book that she should have had. Upon my return, her attitude shifter to complete rudeness. Which, made me more angry. I became short and just said to do it as she felt comfortable because I needed to get it done.
  As our conversation heated up, a young boy, assuming its Abba's son, came out from the corner all puffy chest like he wanted to fight me saying why am I being rude. Well...it started when the manager, Abba, refused to follow standard notary public service policy. Anyways...now things got really heated and they start accusing me of being a liar and start saying "you people" at me as if I was part of a bigger group of troublemakers, perhaps even racist. So I called them out on that and they just started laughing at me and kicked me out. Refused my business. Not that it really matters, I'll never shop here again. On the way out, we both dropped F bombs and filmed each other with smartphones. The kid walked out with me and we almost got into a fist fight. I was very close to letting lose but decided it wasn't worth it over a $10 notary.
  I'd recommend staying far away from this place. Management is crap. A notary is a simple task and should have never escalated. Will definitely be emailing their corporate team.

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